We work diligently to ensure that our customers are satisfied with our service. The entire organisation is aware that it is much easier to retain an existing customer than to win over a new customer. Our method of keeping customers loyal is simple; we arrive on site on time, in an efficient manner, get the job done on schedule and within budget, and depart only after our customer is 100% satisfied.
AIS’ customer-centric approach is reflected in its ability to, in many occasions, extend beyond its expected role, responsibility and scope in ensuring that clients’ needs are met. The commitment AIS shows when setting up urgent sites illustrates this point best, where it explores, coordinates and implements temporary measures whilst permanent solutions are being completed.
Some of our satisfied customers include the country’s premier cellular telecommunications providers:
These customers have had very good track records and very positive working relationship with us for more than 5 years, having acknowledged our focus on prompt delivery, competitive cost and dedication to quality.
AIS understands that our customers count on our construction crews for dependability, professional integrity, and a commitment to service to complete their projects safely, on schedule and within budget. These are only a few reasons why AIS fosters an honest and fair work environment that encourages employees and partners both individually and collectively, to dedicate themselves to providing our company and customers with quality workmanship and outstanding performance.